To streamline your certification process, you can submit your application and supporting documents online to the certifying agency. This simplifies the process and reduces the time needed to complete and mail physical documents.

As part of the application process, you will be required to answer questions and provide documentation that is considered private and confidential. For this reason, you must use a user account to log into the system. Access to your application is strictly limited to the person who creates the application (you), any specific company staff you authorize (always create new accounts for other employees—do not share accounts), and certification/support staff you explicitly authorize.

The application system is secure. All communications between you and the system are encrypted, your company information is stored on computer servers in a secure facility, and all confidential data is encrypted at all times.

Navigate via the organization’s website to the start of the online application process and select one of the two options under Vendor Certification.

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   1. If you have accessed this system before for certification or other related function (contract/concession compliance, vendor registration) and know your username and password, select Apply for / Renew Certification and login. 
   2. If you have never accessed this system before but are currently certified by this agency, an account has already been created for your firm. Select Search Certified Directory.
   3. If you are not or are unsure if you are currently certified with this agency, select Search Certified Directory. You will be able to create a new account for your firm. During the process, if a match is found with an existing record, you will be alerted. Once the new account is created, you will be automatically redirected to the start of the certification application.

NOTE: Some organizations require that all firms seeking business with them must submit a separate vendor registration through this same system. These registrations are unrelated to applications for certification, but must be completed prior to starting the online application. In these cases, you will be automatically redirected to the vendor registration form upon login. Complete the form and then follow the link at the end to the certification process.

Account Lookup

1. If you forgot your password on the Apply for Certification page, click the Account Lookup link.

2. Enter the search parameters in the fields and click the Search button. You can then send yourself a username / password reminder via email.

3. If you do not see you business listed in the search results, you can select Change Parameters & Search Again. If it is still not listed, you can click the Create Account link.

4. If you see your business listed in the search results but your name is not listed as a user, click the Request New User For This Entity link to complete Request New User form. Click the Submit button to send the message to Customer Support. 

Search Tips

On the Account Lookup page, enter information about your firm into one or more fields and click Search. Click Send Reminder in the Search Results for a username/password notice.

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  • Start with one parameter. Usually you can find the record you are looking for by using one or two parameters. The more specific your search terms, the less likely you are to find the record because of spelling, order, or other variations in your search.

  • Keep search parameters short. Use “ACME” instead of “ACME Construction, Inc.” You can even use partial words, such as “enviro” instead of “environmental consultant.”

  • All searches are wildcard. “ACM” and “CME” will return ACME.

  • The system ignores punctuation. C. C. is the same as C C; C & C is treated the same as C and C.

  • Searches are not case sensitive. ACME is treated the same as acme.

  • When searching by first name, be aware that users may be listed by alternate names. For example: James, Jim, Jimmy, or J.

Common Issues Encountered

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  • I can’t find my company.

All companies currently certified with the organization are in the system. Try different search criteria.

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  • I didn’t receive the username/password email.

Check your spam folder in case the system message has been blocked. Look for emails from the organization.

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  • My contact information listed in incorrect.

Click Change Info to the right of your name and submit the form on the next page. Customer Support will update your account so that you can access the system.

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  • My company is listed, but I am not personally listed.

Another representative of your company is currently authorized to access the system. Account sharing is not permitted under any circumstance. To add an account for your use, ask a current authorized user to add an account for you, or click the Request New User link to the right of your company’s name and submit the form on the next page.

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  • The person listed for my company is no longer with the business.

Click Request New User and submit the form on the next page to request a new user account. Once you login, any old user accounts can be deactivated.

To learn how to Submit a New Certification Application, click here.

To learn how to Renew Your Current Certification Application, click here.

This article explains how to securely access the Online Certification Application system to manage your firm’s certification with the agency. The system protects confidential information through secure login credentials and encrypted communications, ensuring that only authorized users can access applications and company data.

It also highlights account management considerations, including creating new accounts, requesting access for additional users, and updating contact information. The system provides tools for password recovery, account lookup, and guidance for situations where a company or user is not listed. Proper account management helps maintain secure, accurate, and up-to-date access to certification applications.

If you still require additional assistance, close this tab and return back to the system and submit a support ticket.