To streamline your certification process, you can submit your application and supporting documents online to the certifying agency. This simplifies the process and reduces the time needed to complete and mail physical documents.

As part of the application process, you will be required to answer questions and provide documentation that is considered private and confidential. For this reason, you must have a user account to log into the system. Access to your application is strictly limited to the person who creates the application (you), any specific company staff you authorize (always create new accounts for other employees—do not share accounts), and certification/support staff you explicitly authorize.

The application system is secure. All communications between you and the system are encrypted, your company information is stored on computer servers in a secure facility, and all confidential data is encrypted at all times.

Access Your Account

Navigate to the agency’s certification portal. Under Vendor Certification, select Apply for / Renew Certification.

The Online Certification page provides options for creating an account, logging in, or looking up an existing account. Before creating a new account, confirm whether an account already exists for you or your business. You may already have an account due to certification activity or working relationships with other agencies. Checking first helps prevent duplicate accounts and ensures your application is properly associated with your company.

Under New Certification, select the link that best matches your situation:

• If your firm is not currently certified and you do not have an account, select Create Account.
• If you know your username and password, select Login.
• If you forgot your username or password, select Lookup Account.

Under Renew Your Certification, select the link that best matches your situation:

• If you know your username and password, select Login.
• If you forgot your username or password, select Lookup Account.

If yu select Lookup Account, enter your search parameters on the Account Lookup page and select Search. The best search method is your Tax ID number. You can then send yourself a username/password reminder by email.

If you have trouble finding your account, see the Search Tips section below for guidance on entering search criteria.

If a matching business is found, review the Exact Matches section:

• If your name is listed, select it to receive a password reminder and regain access to your account.
• If your business is listed but your name is not listed as a user, select Request New User For This Entity to complete the Request New User form. Select Submit to send the message to Customer Support.

If you do not see your business listed in the search results, select Change Parameters & Search Again. If it is still not listed, select Create Account.

After logging in to your account, you will be directed to the application form. You can also select the Apply for Certification link on the right side of the Dashboard. 

• Select Submit a New Certification Application to learn how to submit an application.
• Select Renew Your Current Certification Application to learn how to renew your application.

Create an Account

If no existing account is found, you will need to create a new one.

• Click Create Account.
• Enter your business information, including your Tax ID, to establish your vendor profile.
• Complete all required fields to set up your user account.

This account will be used to manage your certification application and any future updates.

Search Tips

On the Account Lookup page, enter information about your firm into one or more fields and select Search. Next, select Send Reminder in the Search Results for a username/password notice.

• Start with one parameter. Usually you can find the record you are looking for by using one or two parameters. The more specific your search terms, the less likely you are to find the record because of spelling, order, or other variations in your search.

• Keep search parameters short. Use “ACME” instead of “ACME Construction, Inc.” You can even use partial words, such as “enviro” instead of “environmental consultant.”

• All searches are wildcard. “ACM” and “CME” will return ACME.

• The system ignores punctuation. C. C. is the same as C C; C & C is treated the same as C and C.

• Searches are not case sensitive. ACME is treated the same as acme.

• When searching by first name, be aware that users may be listed by alternate names. For example: James, Jim, Jimmy, or J.

Common Issues Encountered

This article explains how to securely access the Online Certification Application system to manage your firm’s certification with the agency. The system protects confidential information through secure login credentials and encrypted communications, ensuring that only authorized users can access applications and company data.

It also highlights account management considerations, including creating new accounts, requesting access for additional users, and updating contact information. The system provides tools for password recovery, account lookup, and guidance for situations where a company or user is not listed. Proper account management helps maintain secure, accurate, and up-to-date access to certification applications.

If you still require additional assistance, select Submit a Request to create a support ticket.