Add User After Log In

1. From your dashboard, locate the Configure section. Click the List/Add Users link.

2. From the Users tab, click the Add User button to begin creating a new user profile.

3. Enter User Information. Complete all required fields with the user's details. 

4. Decide whether to notify the User upon account creation by selecting the appropriate option. Note: If you choose to notify the User, a temporary password will be sent to the email address you provided. The email will include a link to log in with the temporary password. The link expires within 30 minutes.

5. After the user has been successfully added, click the Contacts tab. Use the dropdown menus to designate which user(s) should be contacted for specific questions or topics (e.g., Contract, Certifications, Invoicing).

6. Select the appropriate name from each dropdown. Click Save to confirm and apply your selections.

Add User from the Portal

1. From the landing page, open the Account Access modal and click Account Lookup.

2. Enter the required search parameters, then click Search to locate your business account.

3. If your name does not appear in the search results, ask an existing listed user to grant you access. If no one is available to provide access, click the Submit a Support Ticket. 

This article provides guidance for Vendor users on how to request or add new users to their organization’s Vendor Profile in B2Gnow. Keeping user information current ensures that only active and authorized individuals have access to company data and communications. Regularly updating your Vendor Profile helps maintain account security and accurate contact details.

If you still require additional assistance, close this tab and return back to the system and submit a support ticket.