This article will guide you through the process of securely changing and resetting your passwords within the eComply Portal. This ensures continued protection of sensitive compliance data, maintains authorized access to the Labor Compliance system, and supports organizational and regulatory security standards.

Changing Your Password

To change/update Password or Security Questions:

1. From the left navigation menu under the Activities tab, navigate to the Account Settings section.

2. Select Change Password.

3. In the Security Settings section, under the Password tab, enter your Current Password. In the New Password field enter your new password. Finally, in the Confirm New Password field, enter the new password again. Make sure the passwords match.  Then select Change Password.

• You can add/modify your Security Question and Security Answer under the Security Question tab. Enter your Current Password and select Change Security Question to save.

• For additional security, you can add a Multi-factor authentication (MFA). See Using Multi-Factor Authentication (MFA) in eComply.

Resetting Your Password

1. If you forget your Password, select Forgot Username? or Forgot Password?.

2. Enter the email address into the Email Account field, then select Submit.  

3. Enter your Security Answer and select Reset.

4. If your answer is correct, you'll receive a notice that an email will be sent with instructions on how to reset your password. 

This article explains how to change or reset your password for the eComply Portal to ensure secure and efficient access to the Labor Compliance system. By following these steps, authorized users can safeguard sensitive compliance information, maintain uninterrupted access to reporting and documentation tools, and uphold organizational and regulatory requirements.

If you require additional assistance, select Submit a Request to create a support ticket.