Managing Your Password for Contractors

Overview

This article will guide you through the process of securely changing and resetting your passwords within the eComply Portal. This ensures continued protection of sensitive compliance data, maintains authorized access to the Labor Compliance system, and supports organizational and regulatory security standards.

Steps

Changing Your Password

To change/update Password or Security Questions:

  1. From the left navigation menu under the Activities tab, navigate to the Account Settings section.

  2. Select Change Password.

Account menu showing Activities and Account Settings, where users can open User Management, Role Management, My Profile, or change their password.
  1. In the Security Settings section, under the Password tab, enter your Current Password. In the New Password field enter your new password. Finally, in the Confirm New Password field, enter the new password again. Make sure the passwords match.  Then select Change Password.
Security Settings page with Password tab selected, allowing users to enter current and new passwords and change their password.
  • You can add/modify your Security Question and Security Answer under the Security Question tab. Enter your Current Password and select Change Security Question to save.
Security Settings page with Security Question tab selected, allowing users to choose a question, enter an answer, and update it securely.

Resetting Your Password

  1. If you forget your Password, select Forgot Username? or Forgot Password?.
Ecomply Solutions login page with username, password, and ‘Remember Me.’ Select ‘Forgot Password’ to reset.
  1. Enter the email address into the Email Account field, then select Submit.  
Read the instructions, enter your email address in the field provided and select “Submit” to receive password reset instructions.
  1. Enter your Security Answer, and then select Reset.
Read the instructions, answer the security question, and select “Reset”.
  1. If your answer is correct, you'll receive a notice that an email will be sent with instructions on how to reset your password. 
Green notification bubble displaying “Notice! Success. Email will be sent shortly with password reset instructions.

Summary

This article explains how to change or reset your password for the eComply Portal to ensure secure and efficient access to the Labor Compliance system. By following these steps, authorized users can safeguard sensitive compliance information, maintain uninterrupted access to reporting and documentation tools, and uphold organizational and regulatory requirements.

If you do not have an account, you can create one using your agency code from the invitation. 

If you need additional assistance, contact the Support Team.

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