Overview
This article helps you understand why a Certified Payroll Report (CPR) may be considered ineligible. You will learn how to identify the reason for the ineligibility, review related status information, and determine what actions may need to be taken.
Before You Begin
Make sure you:
- Are signed into eComply and have access to your Dashboard
Steps
Identifying Ineligible CPRs
Go to your Dashboard.
- Review the Action Items section for any CPRs that require attention.
- Select the relevant project.
- In the CPR Management section, select your company name.
- Locate the CPRs and review its status and any ineligibility information displayed.
The CPR status helps you understand where the report is in the submission or correction process.
| Status | Description |
|---|---|
| Draft | The contractor has started the CPR but has not signed or submitted it. |
| Submitted | The contractor has signed and submitted the CPR. |
| Resubmitted | The contractor has submitted the CPR again after making changes. |
| Incomplete | The CPR was rejected, and the contractor has started making changes but has not resubmitted it yet. |
| Rejected | The CPR was rejected, and the contractor has not started making changes yet. |
| Processing | A temporary status that may appear while the system processes information for performance or load-balancing purposes. |
- Review the CPR for any Ineligible information or indicators.
- Hover over the applicable status or indicator, when available, to view a quick note with additional information.
Note: You can also review additional remarks by selecting Actions and then selecting History.
- To view the CPR details, select Action, and then select View CPR.
- Review any highlighted employees or fields associated with the ineligibility.
- Select a highlighted area, when applicable, to open the Prevailing Wage Determination Comparison details.
- Review the highlighted information and the messages listed under Compliant Result to determine what caused the CPR to be considered ineligible.
- Close the report after reviewing the information and make any required corrections or updates.
Understanding Ineligibility Information
The following areas can help you identify why a CPR is ineligible and determine what information requires attention.
| Field | Description |
|---|---|
| Action Items | Displays CPRs and other tasks that may require your attention. |
| Status | Indicates the current stage of the CPR in the submission or correction process. |
| History | Displays remarks and additional information related to the CPR. |
| View CPR | Opens the full payroll report so you can review employee and payroll information. |
| Compliant Result | Displays messages that can help identify issues found during the compliance review. |
The information displayed in the CPR, History, Prevailing Wage Determination Comparison, and Compliant Result can help you determine why the CPR is ineligible and what action may be required.
Tips
- Yellow highlights indicate where the issue exists.
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Common causes of rejection include:
- Incorrect wage rates
- Wrong fringe benefit package selected
- Underpayment requiring an adjustment
Summary
When a CPR is considered ineligible, review the information available from the Dashboard and CPR Management page to determine the reason. Use the CPR details, history, highlighted fields, and compliance results to identify the issue and determine the appropriate next steps.
If you require additional assistance, select Submit a Request to create a support ticket.
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