Overview
This article helps you to understand why a Certified Payroll Report (CPR) was rejected. You will learn how to quickly identify issues to learn what actions need to be taken.
Before You Begin
Make sure you:
- Are logged into eComply and have access to your Dashboard
Steps
Identifying rejected CPRs
- Go to your Dashboard.
- Review the Action Items section for any rejected CPRs.
- Select the relevant project with a rejected CPR.
- In the CPR Management section, select your company name.
- Locate the CPRs with Rejected status.
- Hover over Rejected to view a quick note.
Note: You can also expand the remarks by selecting Actions and then selecting History.
- To view the rejection issues, select Action and then select View CPR. Employees with issues will be highlighted.
- Select any area within the highlighted field to open the Prevailing Wage Determination Comparison details and identify the issues.
- Review the highlighted issues and the messages listed under Compliant Result.
- Close the report after reviewing the issue and make needed corrections.
Definitions
| Field | Description |
|---|---|
| Action Items | Displays tasks that require your attention, including rejected CPRs |
| Status | Indicates the status of the CPR including Rejected |
| History | Shows detailed remarks and reasons for rejection |
| View CPR | Opens the full payroll report for review |
Tips
- Yellow highlights indicate where the issue exists.
- Common causes of rejection include:
- Incorrect wage rates
- Wrong fringe benefit package selected
- Underpayment requiring an adjustment
Summary
When a CPR is rejected, you can review the rejection reason through the dashboard, examine highlighted employee records, and use comparison details to identify the issue. Once identified, you can take the appropriate steps to correct and resubmit the report.
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