Overview
You can use the Certification Change Request feature to update your company’s contact information on an active certification record. This feature allows you to notify one or more certifying agencies about changes such as your company address, phone number, email address, or contact person information.
Note: If you need to make changes in ownership, management, control, FEIN/tax ID number, products and/or services. They must be submitted per the organization's policy. Material change requests submitted through this form will be rejected.
Before You Begin
Before submitting a certification change request, make sure:
- You are logged into the vendor portal
- You have access to your certification records
- You have updated contact information available
- You have supporting documents ready if requested
Steps
Submitting a Change Request
- Ater you log into the portal, select Certifications from your dashboard.
- Fom the Vendor Profile: Certification page, select Submit Change Request.
Select the organization(s) you want to notify about your change request and update your business and/or address information as needed.
Attach any required supporting documentation using the Attach File button.
Select Spell Check to review your entries for accuracy.
Select Review after completing the form to preview your requested changes before submission.
- Review the information, select the attestation checkbox to confirm accuracy, and then select Save.
Viewing Submitted Change Requests
- Open the Certifications tab to view a list of your certifications.
- Select Change Request List.
- You can view:
- Request status
- Certifying agency
- Submission date
- Request Type
- Submitted by
- To view request details, select View next to the request.
- Review the submitted request details for accuracy.
Definitions
| Field or Option | Description |
|---|---|
| Submit Change Request | Opens the form used to submit updates to certification contact information |
| Review | Displays the entered information before submission |
| Save | Submits the change request to selected certifying agencies |
| Attach File | Uploads supporting documents when required |
| Change Request List | Displays all submitted change requests and their statuses |
| Certifying Agency | Organization responsible for reviewing and approving certification updates |
Tips
- Submit requests only for contact information updates.
- Review all information carefully before saving the request.
- Some changes may require supporting documentation.
- Each selected certifying agency reviews requests independently.
- Changes that affect certification eligibility may require additional review.
Summary
You can submit certification change requests to update your company’s contact information directly from a certification record or during the renewal process. After submission, you can track the status of each request from the Certifications area.
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