Overview
The Certifications tab displays all certifications your business currently has, previously held, or has applied for. This tab allows you to review and manage your certification activity in one location.
You can use this tab to:
- Review active certifications
- Monitor certification applications
- Track certifications currently under review
- Access historical or inactive certification records
Each section within the tab displays different information about your certification status and certification processing activity.
Before You Begin
Before using the Certifications tab, ensure that:
- You are logged into your vendor account
- Your vendor profile has been created
- You have permission to manage certifications for your company
Process
You can access the Certifications tab in the following ways:
- From the left navigation, select View, then My Certifications.
Certification Action Buttons
Buttons at the top of the page allow you to manage certification activity.
| Button | Description |
|---|---|
| Renew/Apply for Certification | Allows you to submit a new certification or renewal application |
| Submit Change Request | Allows you to submit updates to certification information |
| Change Request List | Displays certification change requests you submitted |
| Request Missing Certification | Allows you to request certifications that are missing from your profile |
Current Certifications Section
The Current Certifications section displays certifications that are currently active for your company.
You can use this section to:
- Verify active certifications
- Review certification effective and renewal dates
- View certification organizations
- Manage certification date alerts
Current Certifications Columns
| Column | Description |
|---|---|
| Type | Displays the certification type assigned to your company |
| Action | Displays the certification action associated with the record e.g. new, renewal, re-evaluation |
| Effective | Displays the date the certification became active |
| Renewal | Displays the certification expiration or renewal date |
| Organization | Displays the certification agency or organization |
| Actions | Displays available actions for the certification |
Available Actions
| Action | Description |
|---|---|
| View | Opens the certification details |
| Add Date Alert | Allows you to create a reminder for certification renewal dates |
| View Date Alerts | Displays existing renewal date alerts |
Certification Renewal Information
Certification renewals and updates must be submitted to the certification agency responsible for the certification.
- If the certification is managed within the system, you may be able to submit renewals online.
- Some agencies may require you to complete renewal steps outside the system.
Applications Section
The Applications section displays certification applications submitted for your company.
You can use this section to:
- Monitor application progress
- Review application statuses
- View application dates
- Identify assigned contacts
Applications Columns
| Column | Description |
|---|---|
| Status | Displays the current status of the application |
| Application Number | Displays the unique application identifier |
| App Type | Displays the type of certification application submitted |
| Organization | Displays the organization processing the application |
| Dates | Displays application started, submitted, and received dates |
| Contact | Displays the assigned contact or processor |
Common Application Statuses
| Status | Description |
|---|---|
| Received & In Process | Your application has been received and is currently under review |
| Awaiting Q&A Response - PAST DUE | Additional information is required and your response deadline has passed |
| Processing Complete | The application review process has been completed |
| Submitted, Pending Receipt | Your application was submitted but has not yet been received for processing |
| Incomplete (0%) | Your application has not been completed |
Available Application Actions
| Action | Description |
|---|---|
| View | Opens the aplication to view the progress of your application |
| Fill In | Continue an In-Progress Application |
Pending / In Process Certifications Section
The Pending / In Process Certifications section displays certifications currently being reviewed or processed for your company.
You can use this section to:
- Monitor certifications under review
- View assigned reviewers
- Track pending certification activity
Pending / In Process Certifications Columns
| Column | Description |
|---|---|
| Type | Displays the certification type being processed |
| Action | Displays the certification action associated with the record |
| Application Date | Displays the date the application was submitted |
| Organization | Displays the organization processing the certification |
| Reviewer | Displays the assigned reviewer or administrator |
| Actions | Displays available actions for the certification |
Tips
- Review your renewal dates regularly to avoid certification expiration.
- Respond promptly to applications marked Awaiting Q&A Response - PAST DUE. See Responding to Agency Certification Questions.
- Use date alerts to help track upcoming certification renewals.
- Monitor the Pending / In Process Certifications section for certifications currently under review.
Summary
The Certifications tab helps you manage your company’s certification activity in one location. You can use this page to review active certifications, monitor application progress, track certifications under review, and access historical certification records.
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