Overview
Public Dashboards let you review reports and information an organization has chosen to make available from its public website.
The organization determines which dashboards and information are available. Depending on the report, you may be able to use filters, navigation options, or other controls to change what information is displayed in your view.
These controls do not change the underlying data provided by the organization.
Before You Begin
Before viewing a Public Dashboard:
- Go to the participating organization’s public website.
- Confirm you are using the correct organization or agency website.
- Know what type of information you want to review.
Steps
View a Public Dashboard
- Locate the Public Dashboard section.
- Review the available dashboards.
- Use the dashboard name and description to identify the report you want to view.
- Select View dashboard.
- Review the information displayed.
Navigate the Dashboard
Depending on the report, you may see tabs, filters, date ranges, tables, charts, or summary information.
Use the available options to move through the report or narrow the information displayed.
Data Refresh
Public Dashboard data is refreshed nightly. Changes made in the system may not appear until the next refresh.
What You Can Do
You can |
You cannot |
|---|---|
| Move between report pages | Edit the underlying data |
| Apply available filters | Update organization records |
| Change date ranges | Submit changes from the dashboard |
| Review charts, tables, or summaries | — |
If information appears incorrect, contact the organization that provides the dashboard.
Troubleshooting
Issue |
What to do |
|---|---|
| Information is missing | Confirm you opened the correct dashboard, review the filters, and check other tabs or report pages. |
| Dashboard does not display | Refresh the page, return to the Public Dashboard section, and open the dashboard again. Try a new browser window or session if needed. |
| Issue continues | Contact the organization that provides the dashboard. |
Definitions
| Term | Definition |
| Public Dashboard | A dashboard an organization makes available from its public website. |
| Dashboard | Report information displayed through charts, tables, summaries, or other report elements. |
| Dashboard description | Brief explanation of the information included in a dashboard. |
| View dashboard | Option used to open a selected dashboard. |
| Filter | Control used to narrow the information displayed without changing the underlying data. |
| Navigation tab | Option used to move between areas of a dashboard. |
Summary
The organization determines which reports and information are available through its Public Dashboards. Use the dashboard name and description to identify the report you need, then use the available navigation and filters to review the information.
If you are reviewing a certification application, see Track Your Certification Application in Public Dashboards.
For more detailed guidance on specific features and functionality, explore related articles in the Help Center. If you require additional assistance, select Submit a Request to create a support ticket.
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